Company Name: Billiards Depot
Contact Email: info@billiardsdeport.com

At Billiards Depot, we aim to provide a seamless, secure, and transparent payment experience. This Payment Policy outlines the methods, terms, and conditions for payments made through our website, by the laws and consumer protection standards of the USA.

1. Accepted Payment Methods

We accept the following payment methods:

• Visa, MasterCard, American Express (via secure payment gateway)

• Bank Transfers

• Apple Pay & Google Pay

• PayPal

• Others (to be listed)

All payments must be made in USD unless otherwise stated.

2. Payment Security

All online transactions are protected using SSL encryption and processed through secure third-party payment gateways compliant with the Electronic Transactions Act (ETA) of the USA. We do not store your credit card or banking information on our servers.

3. Payment Terms

• Full payment must be received before orders are processed and shipped.

• For custom or pre-order items, a deposit or full prepayment may be required.

• For bulk or corporate orders, alternative payment terms may be arranged upon request and approval.

4. Fraud Prevention

To ensure customer protection and prevent fraud:

• We may request identity verification for high-value transactions.

• Orders with suspicious activity may be temporarily held or canceled.

• Misuse or use of unauthorized payment methods will result in immediate cancellation and possible reporting to relevant authorities.

5. Invoices & Receipts

Once your payment is confirmed, you will receive an automated invoice and payment receipt via email. Please retain this for your records. For corporate or GST invoices, contact us directly.

6. Payment Disputes & Chargebacks

If you believe you have been wrongly charged:

• Contact our support team at info@billiardsdeport.com within 7 days of the transaction.

• We will investigate and, if valid, issue a refund or credit promptly.

Unauthorized chargebacks made through your bank or card issuer without contacting us first may result in service restrictions or blacklisting.

7. Refunds

Approved refunds will be issued to the original payment method. Depending on your bank or provider, refunds may take 14 business days to reflect.

For full details, please refer to our [Returns & Refund Policy].

8. Compliance with USA Laws

This policy complies with the:

• Consumer Protection (Fair Trading) Act 

• Electronic Transactions Act (ETA)

• Personal Data Protection Act (PDPA)

You are entitled to receive full, transparent information about prices, fees, taxes, and terms before completing a purchase. All prices shown on our website include applicable GST (if charged).

9. Contact Us

If you have any questions or need help with your payment, please contact us:

📧 Email: info@billiardsdeport.com